Shipping charges have remained the same since opening in 2016. Due to an increase in shipping rates from all couriers and shippers in 2019, No Nuts About Us shipping rates will change accordingly.
The new rates will initially be trial-based, meaning they are subject to change based on a variety of factors. As of January 1, 2019, a flat rate shipping fee will apply to all Canadian orders (shipping rates will be reduced in remote areas of Canada). Free shipping promotions will run at selected times throughout the year.
Thank you for your understanding.
No Nuts About Us is located in Southern Ontario. That means that orders to t\Ontario and Quebec will arrive more quickly than orders to BC, Alberta, Nova Scotia, other provinces and territories, and the USA.
Orders are shipped out within 1-2 business days. You will receive a tracking number via e-mail when your order ships.
Please be aware that once your order is with the shipping carrier, we cannot influence the shipment speed, delivery time, etc. We are also not responsible for delivery delays due to incomplete addresses. We try our best to catch incomplete addresses prior to shipment and contact you, which may cause order delays so please ensure you list a full address (not just a PO box).
No Nuts About Us offers flat rate shipping (to most provinces) of $9.99 per order.
Remote areas, difficult to serve, and air stage areas will incur additional shipping fees.
Orders are typically delivered within 1-7 days; however, remote areas may take up to 13 days. If you are in a hurry and wish to have your order expedited, please email firstname.lastname@example.org to request expedited delivery (additional costs may apply).
Free Local Pickup
Free local pick up is available in the Grey Bruce area. Pick up is limited to certain days and times. If you will be picking up your order in Southampton, Ontario, select the local pickup option during checkout. If you select this option and require shipping, fees for shipping will be charged before your order can be processed.
No Nuts About Us offers flat rate shipping based on your order total to the 48 contiguous United States and Washington D.C. Shipping fees and products prices are charged in Canadian dollars.
$50 and under = $15.99
$50.01-$100 = $20.00
$100.01-$150 = $25.00
$150.01-$200 = $30.00
$200.01 and up = $35.00
Orders to the USA may take 7-21 days to be delivered depending on customs; however, remote areas may take longer. If you are in a hurry and wish to have your order expedited, please email email@example.com to request expedited delivery (additional costs may apply).
Please note that fees, duties or taxes may be charged on US orders. These fees are the responsibility of the customer.
If your order has not been received but the tracking information is stating that it's been delivered, please let us know. However, you must also reach out to the shipping company directly as we are not responsible for lost orders after they have left our facility.
Temperature Controlled Delivery
Some items may not be available for delivery when the temperature is over 20 degrees Celsius. Please check the disclaimer on the product for more information. Temperature controlled delivery is available for an additional cost. Please email firstname.lastname@example.org for detailed information on temperature controlled delivery.
Due to the nature of our products, food, personal care, and cleaning items are not eligible for return.