The preorder period has ended. The items that remain for preorder are extras due to case sizing and once they are gone, they're gone until next year.
All items are currently en route to our facility and not in stock yet. Your order will ship after all items in your order arrive arrive. The preorder period is early to ensure you get the items you want.
Some items contain delicate material (cardboard) so there may be slight defects/damage during shipping. Although we do our very best to prevent this from happening, it can occur due to the material.
If you order in stock food items with your order, please note that they may pass their best before date (not an expiry date) prior to shipping as in stock items are 'reduced to clear' approximately one month prior to their best before date. The time from the start of the preorder period until the items arrive and are shipped will be longer than one month. After you place your preorder, if you'd like to add additional items to your order, please email firstname.lastname@example.org or message us on Facebook.
Due to the delicate nature of some of these products, high temperatures, humidity, or handling during shipping may cause chocolate products to melt or crack during shipment. Although we package well, we cannot guarantee that chocolate will not melt, soften or crack during the shipping process.
We suggest adding temperature controlled shipping if the temperature is above 20 degrees C, please contact us at email@example.com for more details. Chocolate that has encountered melting will appear dull coloured or may have greyish/white streaks and dots. This indicates that the cocoa butter is separating from the chocolate and is rising to the surface. Although not the prettiest in appearance, the chocolate is fine to eat with little impact to the texture or taste of the chocolate.